Shipping and Returns

This Shipping and Returns Policy is designed to provide clear, transparent, and fair guidelines regarding the delivery of products and the handling of returns for purchases made through our online store. By placing an order, customers acknowledge and agree to the terms outlined below.

Shipping Policy

We are committed to processing and shipping orders with care and efficiency. All orders placed through our online store are prepared for shipment once payment authorization has been successfully completed and order details have been verified. Orders are subject to availability, and we reserve the right to limit or cancel quantities purchased per order if necessary to prevent fraud or system errors.

Once an order has been processed, it will be dispatched using a shipping method selected at checkout or automatically assigned based on destination and logistics considerations. Shipping carriers and fulfillment partners are chosen to ensure reliable delivery while maintaining the integrity of the products during transit. Please note that shipping methods, carriers, and routing may vary depending on the destination and other operational factors.

Customers are responsible for ensuring that all shipping information provided at the time of purchase is accurate and complete. We are not responsible for delivery issues arising from incorrect or incomplete shipping details submitted by the customer. Orders that cannot be delivered due to address errors, refusal, or failed delivery attempts may be returned to us, and additional handling may apply before reshipment can be considered.

Once an order has been shipped, customers will receive confirmation that the package has been dispatched. At that point, responsibility for the shipment transfers to the carrier. While we make every effort to assist customers in tracking and resolving delivery issues, we are not liable for delays, loss, or damage caused by the shipping carrier, customs authorities, or other third parties beyond our control.

International shipments may be subject to customs inspections, import regulations, or other governmental requirements depending on the destination country. Customers are responsible for complying with all applicable local laws and regulations related to the receipt of imported goods.

Returns Policy

We want customers to feel confident in their purchases. If a product does not meet expectations, eligible items may be returned in accordance with the conditions described below. Returns are accepted only for items purchased directly through our online store and must meet all return eligibility criteria.

To be eligible for return, items must be unused, unworn, unwashed, and in their original condition. All original tags, labels, packaging, and accessories must be included. Items showing signs of wear, alteration, damage, or use may not be accepted and may be returned to the customer at their expense.

Certain items may be classified as non-returnable due to hygiene, customization, or other considerations. These exclusions are determined at our sole discretion and may vary by product category. Customers are encouraged to review product descriptions carefully before completing a purchase.

Return requests must be initiated through the designated return process. Once a return request has been approved, customers are responsible for packaging the item securely to prevent damage during transit. We recommend using a trackable shipping method for return shipments, as we cannot be responsible for items lost or damaged while being returned to us.

Returned items are subject to inspection upon receipt. If a return does not meet the eligibility criteria, it may be rejected. In such cases, the item may be sent back to the customer without processing a refund or exchange.

Refunds and Exchanges

Approved returns may be eligible for a refund or exchange, depending on the customer’s preference and product availability. Refunds are issued to the original payment method used for the purchase. Please note that original shipping charges, if any, are generally non-refundable unless otherwise required by applicable law.

Exchanges are subject to product availability at the time the return is processed. If the requested replacement item is unavailable, a refund may be issued instead. We reserve the right to limit or refuse exchanges in cases of excessive returns or suspected misuse of the return policy.

Final Provisions

We reserve the right to modify, update, or replace this Shipping and Returns Policy at any time without prior notice. Any changes will take effect immediately upon being posted on our website. Customers are encouraged to review this policy periodically to stay informed of any updates.

This policy is intended to comply with applicable consumer protection laws and regulations. Nothing in this policy is intended to limit statutory rights that cannot be waived under applicable law.

If you have questions regarding shipping or returns, please refer to the relevant sections of our website for additional guidance before placing an order.